How
to Shop
Add
items to your shopping cart at any time during
your session by clicking the "Add to Cart"
button next to the price of the item you wish
to buy. When you add your first item a shopping
cart will be automatically created for you.
Continue to shop for additional items by clicking
on the "Continue Shopping" button. Clicking
the "View Cart" button on any product page
will allow you to view the contents of your
cart. In the cart, you can change the quantity
of an item by typing the new quantity in the
quantity field on the shopping cart, and clicking
the "Update" button. To delete an item, click
on the red "X" located on the same
line as the item or change the quantity to
0 and update your cart.
When
you are satisfied with the contents of your
cart:
1.
Click the "Checkout" button.
2. Choose a shipping method (UPS Ground is
the default method)
3. Enter the Billing Information (the name
and address of the credit card holder) along
with a valid email address for order confirmation
purposes.
4. If your Shipping Information is the same
as your billing information, click on the
box at the bottom of the billing information.
Otherwise, fill out the shipping information.
5. Click on the "Continue" button.
6. Review your order summary thoroughly and
enter in your credit card information. Click
on the "Submit Order" button to complete
your purchase. Once you select "Submit Order,"
you cannot revise or cancel your order. You
will receive email confirmation that we have
received your order. Once you have clicked
the "Submit Order" button, the transaction
cannot be stopped or cancelled.
Payment
Methods
Payment
for online orders must be made with a Visa,
Mastercard or Paypal. If you chose to use
your credit card, we will charge your card
and email an order confirmation number to
you. If you choose Paypal, your browser will
automatically go to the Paypal site where
you can make the payment.
You
can pay by COD with a money order or cashier's
check.
If
you want to pay with a business or personal
check, send the check to Agbanga Karite, PO
Box 11143 with a copy of the printable order
form (word document
or .pdf). If you contact
us by email when you send a payment, we should
have your order ready to ship as soon as your
check clears. In your email, please include
your name, address, telephone number, email
address and identify which products you want.
Tax
Washington
state residents will be charged the sales
tax rate for Thurston county of 7.8%. Businesses
that make a purchase for resale must submit
a resale
certificate to Agbanga Karite Group by
fax (360-252-8999) or mail (PO Box 11143,
Olympia WA 98508). If not, we must charge
the buyer retail sales tax on the total purchase.
After you submit the resale certificate, we
will add your FEIN or UBI number to our system.
For subsequent orders, enter your FEIN or
UBI number in the Tax ID field to be exempt
from sales tax. Please call 1-866-787-7432
if you have questions.
Shipping
We normally ship orders within 24 - 48 hours
of receipt. Our standard shipping is UPS Ground
service. Most orders will arrive within 3-10
business days. Orders in Alaska, Hawaii and
US Territories will be sent via United States
Postal Service. For best service, please call
or email for international shipment information.
Returns
Agbanga
Karite Group guarantees your complete satisfaction
with every purchase of our products. If you
are not 100% pleased with your purchase, please
return it within 30 days for a replacement
or refund.
Please
send returns to the following address:
Agbanga Karite Group
PO Box 11143
Olympia, WA 98508
Or
Agbanga
Karite Group
6319
41st Ave NW
Olympia WA 98502
Shipping fees apply.
